Data controller
Maison Yildirim, a SASU (single-shareholder simplified joint-stock company), 44 rue Pasquier, 75008 Paris, France. For any question or request: contact@vraiegrandeur.fr.
What we collect
- Your brief: type of project, rooms, postcode and country, budget, first name, email, telephone number if you give it.
- Any extras: style, materials, dimensions, details, lead time, photos and plans of your home.
- Withdrawal requests, with the attachments you add.
- For an order: delivery address, correspondence, invoices. Bank card data is processed by Stripe and is never passed on to us.
- Anonymous audience measurement of the site (page views), with no profiling and no tracking from one site to another.
Why, and on what basis
- Preparing your quote and replying to you: pre-contractual measures taken at your request.
- Carrying out the design, manufacturing, delivering and providing after-sales service: performance of the contract.
- Keeping invoices and handling withdrawals: legal obligations.
- Measuring audience anonymously to improve the site: legitimate interest, within the exemption conditions set by the CNIL (the French data protection authority).
How long
- Brief with no follow-up: 3 years after the last contact.
- Photos and plans of your home: 1 year after the end of the project, then deletion.
- Order data and invoices: 10 years, as required by the Code de commerce (the French Commercial Code).
- Audience measurement: 25 months at most.
Who has access
The Vraie Grandeur team, and our technical service providers, each for their own task only:
- Vercel (hosting of the site and private storage of requests and files), United States;
- Resend (sending of emails), United States;
- Stripe (online payment);
- Cal.com (appointment booking, only if you use it);
- Matomo (anonymous audience measurement, only if it is enabled);
- the manufacturing workshops, which only receive the specification sheets, without your contact details;
- the carriers, the freight forwarder and the customs broker (name, delivery address and telephone number);
- the assembly partner, if you choose that option;
- Google, only if you accept advertising measurement in the consent banner.
Transfers outside the European Union are covered by the safeguards provided for by the GDPR (articles 44 to 46):
the European Commission's standard contractual clauses, included in the data processing agreement of each provider (Vercel, Resend, Stripe, Cal.com), supplemented by the Data Privacy Framework for those that are certified under it.
Your rights
You can access your data, have it corrected or erased, restrict its processing, object to it, request its portability and set directives on what happens to it after your death, by writing to contact@vraiegrandeur.fr. You can also lodge a complaint with the CNIL (cnil.fr).
On your device
The brief form keeps your answers in progress on your device (the browser's local storage) so that you can resume later; nothing is transmitted before you send it. See also the Cookies page.